Job Title: Front Desk Support/ Customer Service
Duration: Temp to Perm
Location: Westney Rd S & Bayly Street, Ajax, ON
Salary: $20/hr
Job Description:
Our client is a leading provider of home building materials in Ajax. They are seeking a dedicated and
personable Front Desk Support staff to join their team. This role is crucial in ensuring that our clients
have a positive and welcoming experience as they visit our store. This position will start off
temporary/full-time and can lead to permanent employment with the company. Note: This is a front
desk role where you will be the first point of contact meeting/greeting walk-in clients.
Key Responsibilities:
Greet and assist customers as they enter the store, providing a friendly and welcoming atmosphere.
Handle all incoming calls and inquiries, providing accurate information and directing calls to the
appropriate departments.
Assist customers with their product inquiries, orders, and returns, ensuring a high level of customer
satisfaction.
Coordinate with other team members to manage daily schedules, appointments, and customer followups.
Assist with administrative tasks such as data entry, filing, and managing email correspondence.
Monitor and maintain office supplies inventory, placing orders as needed.
Qualifications:
High school diploma or equivalent.
Fluent in English
Prior experience in Customer Service, Front Desk or a similar role preferred.
Excellent verbal and written communication skills.
Strong interpersonal skills with a friendly and professional demeanor.
Ability to multitask, prioritize, and manage time effectively.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other basic computer skills.
Positive attitude, reliable, and a team player.
Reliable transportation